Everything you need to know about Janome warranties, servicing, and finding your perfect machine.
Janome America, Inc. warrants new machines for a limited period against defects in materials or workmanship. This typical coverage includes 25 years on mechanical parts, 5 years on electrical components, and 1 year on labor.
For optimal performance, we recommend a professional maintenance service once a year for regular users, or every 6 months if you are a heavy quilter or professional sewer. Regular cleaning and oiling should be done at home after every few projects.
Absolutely! We encourage all our customers to visit our showroom for a hands-on demonstration. Our experts will guide you through the features of various Janome models to ensure you find the one that fits your creative needs.
Still have questions? Our experts are here to answer your questions.
